At Fundamental Business Service, Inc., (FBS) we respect your concerns about online security and privacy. FBS owns and operates the ParkingTicket Assist web site, which is provided to help you conveniently pay parking tickets online. Because we serve New York Town and Village Justice Courts and Traffic and Parking Violations Bureaus, we believe it is critical for members of the public to be confident that their privacy is protected when they visit this site and that they are aware of any possible uses of personal information. FBS serves as a debt collector for New York Town and Village Justice Courts and Traffic and Parking Violations Bureaus. FBS uses this site to collect such debts, and adheres to the Fair Debt Collection Practices Act.
This privacy statement applies to the FBSParkingTicket Assist web site and all the information collected there. It does not apply to other web sites or services.We hope this policy statement provides you with answers to questions you may have about our privacy and security policies. If you have further questions, please contact us by phone at 1-800-272-1635
The ParkingTicket Assist web site does not collect any personal information about you unless you provide that information voluntarily at this web site or by sending an email or calling us.
Information Collected Automatically When You Visit This Web Site
When you visit this web site, we automatically collect and store the following information about your visit:
- Your Internet service provider’s address
- The type of browser you used
- The date and time you visit this site
- The web pages or services you accessed at this site
- The web site you visited prior to coming to this web site;
- The web site you visit as you leave this web site; and
To help you pay parking tickets online, we ask you for only the information needed for that purpose. When you Search for outstanding tickets, we ask you for your license plate and ticket number. We also ask you for your name, address, and email address (optional) and to select the specific tickets you want to pay online. If you call us for questions, we may ask you for the same information.
We also ask you to read and agree to our User Agreement before using the ParkingTicket Assist web site and, when you do, we collect and store the date and time of your agreement.
The information you provide when you use our web site to Search for and select parking tickets is stored and used by us to facilitate the completion of your parking ticket pleas and payments and to ensure your pleas and payments are sent to the appropriate court or violations bureau.
The information that is collected automatically is used by us to improve this web site’s content and help us understand how users are interacting with this web site. We do not sell or otherwise disclose this information for commercial purposes.
When you provide us with your name, address, and email address[?], we may use it to contact you in the future regarding the completion of your plea and payment transactions, other outstanding tickets,or for collection purposes.
If you confirm that you want to pay a ticket online, we will share license plate number, ticket number, town/village justice court or traffic violations bureau/agency information with a third party company, NCourt, LLC., (NCourt) to process your payment. At that time, we will also redirect (hand-off) your web session to the NCOURT web site where NCOURT, not FBS, will ask you for your payment account information. NCOURT does not share any of your payment account information back with FBS, except for a confirmation number. NCOURT is independent of FBS and has its own privacy and security policies posted at the bottom of its own web pages. If you have questions about them, please contact NCOURT directly.
If you successfully make a payment, we will share information about your pleas and payment amounts for all tickets paid with the applicable New York Town and Village Justice Court or Traffic and Parking Violations Bureau. We will also ensure that your pleas and payments are forwarded on to the appropriate court or violations bureau, according to our agreement with them.
Sometimes we use other third party companies to provide services for us, including assistance in maintaining and managing customer information and providing software,hardware, and Internet services. Some of these vendors are given access to some or all of the information you provide to us, including your name, address, email address, license plate number, and ticket number, and the information we collect from you automatically when you visit this web site. Except as disclosed in this Privacy Statement, we do not authorize such third parties to make use of personally identifiable information other than to provide us with these services.
We may disclose personal information to federal or state law enforcement authorities in the course of officially authorized law enforcement investigations or to enforce our rights against unauthorized access or attempted unauthorized access to our information technology assets (for example, to protect against hackers).
We will retain and use your information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, including our compliance with agreement that we enter into with the New York Town and Village Justice Courts and Traffic and Parking Violations Bureaus.
The ParkingTicket Assist web site makes use of Secure Socket Layer (SSL) technology to encrypt all information you voluntarily provide to us while it is transmitted from your computer to us. We also use this technology to encrypt all information that is sent to and received from NCOURT, and NCOURT uses this technology to secure transfer of your payment account information (such as debit and credit card numbers).
We are concerned about the privacy of young children and we do not knowingly collect any personal information from a child under the age of 13, nor do we offer content targeted to children under 13.
The ParkingTicket Assist web site is designed for use with Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, & Apple Safari. As mentioned above, your browser must be SSL-enabled to ensure secure transfer of your credit card information.
We may, from time to time, use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post those policy changes on our web site. If you are at all concerned about how your information is used, you may periodically check our web site for updates.
Please feel free to contact us at: 1-800-272-1635